TownePlace Suites by Marriott Saginaw

We had booked another hotel nearby and realized after check in air conditioning was broken. We called this hotel and Megan was amazing she got us in a room right away. She was more than accommodating and so kind. She saved our vacation.

Courteous and very kind staff make up for the slightly outdated but very clean rooms. Overall would consider staying here again.

I was able to use earned points through Marriott, so the stay was free aside from the pet fee of $75. If I had to pay full price, I probably would not have stayed here. Con’s: The room stunk, thankfully I brought a powerful plug in to mask the odor. The rooms are small but the king studio was set up nicely, the bathroom was a good size though. TV on the small side. It just wasn’t very clean, the kitchen in our room was disgustingly dirty and greasy…the cabinets, outside of fridge and microwave were gross. The bathroom was ok on cleanliness, although the sink just trickled water and it needs updated fixtures. The carpet and upholstered furniture needs replaced (I would not take my shoes off and thankfully brought a sheet to cover the couch). The carpet in the entire hotel is awfully outdated and dirty. The pool was very warm, but the whole pool area needs renovation. The pool shower didn’t work, the paint was peeling, screws were falling from the ceiling. I didn’t visit the workout room. Pros: the window opened to get fresh air (thank goodness), the AC and heat worked good. The linens appeared clean and the bed was comfortable. The complimentary breakfasts were very good with a descent variety, it just shuts down so early…9am during the week. It was very, very quiet where my room was (2nd floor, middle). The staff were wonderful, especially the front desk ladies. Everyone was very nice, friendly and accommodating. Plenty of parking. Location was good, lots of restaurants and shopping very close. It seemed to be safe location for Saginaw. They just really need to do some severe upkeep in this place. It could be a very nice place with some heavy duty cleaning and new flooring/upholstered furniture.

Stayed here for 2 months due to a home plumbing issue, with our cats. The staff is really great; so helpful and friendly. A nice breakfast is offered, slightly different each day. Good location for shopping in Saginaw and easy access to I-675 / I-75. It has a decent pool, a couple of nice outdoor patios (one with a gas fire in the morning), reasonably-priced washers and dryers, and a small but decent fitness room. Kitchenettes are nice for those who can't / don't want to eat out all the time. Free wifi that you don't have to reconnect to every day. The TVs provide many channels, and streaming services you can log into with your own account (and Max for free). 24-hour hot coffee (regular and decaf) and hot and chilled water in the lobby. You can even open the windows (a little bit) when it's nice out.

Tannah is extremely friendly and great at her job! She makes the front desk shine with her presence!!

My husband and I stayed here with our dog, Bo. The staff, especially Tia and Laura, have been wonderful to deal with. We've stayed here on several occasions and always feel at home. Our suggestion - if you're staying for more than a couple of nights, spring for the one-bedroom suite. Lots of extra space!

The customer service here was amazing. Some hotel receptionist went far and beyond to make my stay worth it. Wonder staff. Hotel is a bit older and needs some updating but livable. Service is worth it. Gym was always empty every time I went down.

Our hockey team and families stayed here for a tournament weekend. The hotel staff (especially Tia & her front desk attendees) were all very accommodating and even created special activities for our players. We've stayed at many different hotels for tournaments and these rooms were by far the best as far as space & amenities go. Our group had a blast and we all said how much we enjoyed staying here.